Our Technology

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We leverage advanced technology like Trucker Tools to deliver superior customer service by moving beyond manual track-and-trace and providing real-time shipment visibility. Our load monitoring and tracking platform empowers you to view, predict, and communicate the status of any shipment with data-driven confidence.

With proactive exception management and dynamic updates, you’ll always know when changes occur—giving you the ability to address potential risks before they impact delivery. This ensures obstacles are tackled quickly, operations stay on schedule, and your shipments arrive on time with complete transparency.

We use AscendTMS, a cloud-based transportation and supply chain management platform designed to streamline and optimize operations for businesses of all sizes. Its key capabilities include:

• Fleet Performance: Provides real-time visibility into fleet activity and maintenance schedules for every vehicle.
   
• Load Management: Tracks supply orders, delivery dates, carriers, and routes, while helping to assign the most cost-effective and profitable carriers or third-party logistics providers.
   
• Reporting & Analytics: Generates insights into dispatcher performance, sales timelines, and customer profitability.
   
• Document Management: Supports efficient, collaborative handling of documents across teams.
   
• Centralized Platform: Integrates dispatching, accounting, commissions, and asset management in one unified system.
   
• Workflow Optimization: Enhances and simplifies workflows, enabling real-time collaboration on files.

We leverage MyCarrier’s advanced onboarding technology to protect against fraudulent activity, reduce cargo theft risk, and maintain full transparency in the vetting process. The platform streamlines onboarding by verifying carrier liability, general, and cargo insurance, while managing all essential documents and agreements in one secure system.

This technology ensures that every carrier meets strict compliance requirements before we move forward with a partnership. By utilizing MyCarrier’s onboarding system, we strengthen security, safeguard our customers’ freight, and provide clear accountability through:

• Qualification – Confirming the carrier’s legitimacy and ability to handle loads safely.
   
• Payment Terms – Clearly establishing financial expectations upfront.
   
• Responsibilities – Defining obligations of each party to eliminate ambiguity.
   
• Liability – Verifying insurance coverage and liability protections.
   
• Cargo & Delivery Expectations – Setting clear standards for handling, transit, and delivery.
   

This process not only mitigates risk but also reinforces trust, transparency, and security across every shipment.